Reports and plans

All Government Departments must ensure that everything they do represents best value for taxpayers’ money and that they are fully accountable to the public.

This means all HM Revenue & Customs activities, including:

  • collection of taxes such as VAT, income tax, corporation tax
  • responsibility for payments of tax credits and benefits
  • work at ports and airports.

are all planned and prioritised to meet performance measures agreed with Government Ministers. Our performance is published each year in our Annual Report.

Each year the Spring Departmental Report maps our goals, activities and planned expenditure for the next 12 months.

Reports and plans published by the former Revenue and Customs Departments for reference are also shown.

Annual reports and Autumn Performance Reports

Comprehensive Spending Review April 2008-March 2011 - HMRC Asset Management Strategy

Comprehensive Spending Review April 2008-March 2011: Departmental Strategic Objectives

Comprehensive Spending Review April 2008-March 2011 - HMRC Value For Money Delivery Agreement

Departmental Investment Strategies (DIS)

External Evaluations

External reviews

Her Majesty’s Inspectorate of Constabulary (HMIC) Inspection Reports on HMRC

HM Revenue & Customs 2007-08 Accounts

HM Revenue & Customs 2006-07 Accounts

HM Revenue & Customs 2005-06 Accounts

Information technology strategies

Law Enforcement Audit Reports

Public Service Agreements (PSA)

Reducing error and fraud in Tax Credits

Spring Departmental Reports

Strategic framework for tackling criminal finances

Sickness Absence Statistics