"How to contact us"
Introduction
We want you to be able to reach the right part of HMRC on your first attempt, enabling you to meet your clients’ needs. You can contact HMRC or do business with us in a variety of ways: using our Online Services, by telephone, in writing and even in person.
In this guide, therefore, we aim to give you a basic outline of the many different contact channels available and examples of the best routes to use in most cases. The links within the document will direct you to full details of the services on our website.
The menu below lists the areas covered in the guide. Select any of the menu items to go directly to the information you are looking for. We appreciate your feedback, so if there are any comments you have about this “How to contact us” guide, please let us know by completing our feedback form - you will need to select “Tax Agents section of the Practitioner Zone” from the menu.
- Contacting us by telephone including agent priority lines.
- Using Online Services.
- Using the HMRC website.
- Contacting us by post (and email).
- Visiting us in person.
