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Events for agents and advisers

We offer a range of opportunities for agents and advisers to get advice and support to make doing business as an agent easier. Some events are formal, while others are more relaxed - but all offer a chance for face-to-face contact where you can ask HM Revenue & Customs (HMRC) staff questions or tell us about your concerns.

Some events are designed specifically for agents and advisers, such as local Working Together meetings and the online services workshops for agents. Other more general events, such as Business Advice Open Days and EmployerTalk sessions, can provide help and support for your business or your clients.

And, of course, a wide range of third parties, such as representative bodies or commercial providers, offer other workshops, seminars, networking events and training programmes. This guide will show you what HMRC-organised events may be of interest and how to get involved, as well as links to events organised by professional bodies and commercial providers.

On this page:

Local Working Together meetings

Local Working Together meetings provide you with an opportunity to get your voice heard by HMRC. Working Together is a national partnership between the main professional bodies representing tax agents and advisers and HMRC that provides opportunities for two-way feedback and creating more efficient working practices.

Local meetings are an essential part of the partnership. Most local Working Together groups hold two or three meetings each year where attendees can openly discuss practical issues with our representatives and each other.

Some groups hold large meetings that are open to all agents, but most comprise a maximum of two agents put forward by each representative body who canvas opinions and bring up issues from other members in the area.

All meetings have formal agendas and feedback is provided on any issues raised and problems solved.

Get details about local Working Together meetings in:

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Online Services Roadshow Events for Agents

We run a series of free roadshow events dedicated to helping agents get the most out of our online services and give us feedback on how we can improve them.
Attending the events gives you the opportunity to hear about:

  • our latest plans for online tax services
  • the benefits of using our online services

and we will explain how to:

  • register for Self Assessment and other online services
  • send us client information online (eg Self Assessment returns, PAYE forms)
  • use other features available within Self Assessment Online
  • get help and support if you need it

There will also be opportunities to ask questions and to tell us what you think about our online services.

Spaces are limited and fill up quickly, so it's a very good idea to book early.

Get details of roadshow events near you

Feedback to topics raised

Responses to questions raised at events, and some additional information, are published and regularly updated on these pages.

Online Services Roadshow Events for Agents - feedback to topics raised

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Business Advice Open Days

If you're looking for practical business advice - for yourself or on behalf of your clients - you can find a wealth of it on offer at no cost at HMRC Business Advice Open Days.

These open days, held all over the UK, give you access to experts across a variety of business issues, from start-up advice through growth strategies to effective exiting and retirement planning. Help is also available with complying with regulations in key areas such as health and safety, information technology, data protection, intellectual property (trade marks, patents and copyright) and environmental issues.

The line up depends on the size of the venue, but key national partners that you can speak to at many of the open days include:

  • the Health and Safety Executive
  • the UK Intellectual Property Office
  • the Office of Fair Trading
  • the Environment Agency
  • the Pensions Regulator

And, of course, as the events are organised by HMRC, help and advice is on hand for all business tax issues.

You'll need to register in advance and it's a good idea to book early to make sure of your place.

Get dates, locations and booking information for Business Advice Open Days

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EmployerTalk

If you're handling PAYE (Pay As You Earn) for clients and you want to keep up to date with the latest developments and best practice, the EmployerTalk sessions are ideal for you.

EmployerTalk is a series of half day events held across the country that provide you with an opportunity to find out the latest news about payroll from short, formal presentations.

There are also opportunities for you to discuss specific queries with our PAYE specialists in an informal and confidential environment. And if there's anything you want to tell us about payroll - such as suggestions for improvements - we're there to listen.

The EmployerTalk sessions are free, but you need to book in advance.

Find and book an EmployerTalk session near you

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Finding other events for agents and advisers

There are many events of interest to agents across the country organised by professional bodies and commercial organisations. If you've got a specific information or training need, it's very likely there's a workshop, seminar or training course that will fit the bill.

The professional bodies for tax agents, accountants and advisers provide many useful events. Bear in mind though that you may only be able to attend some events if you're a member of the organising professional body.

Find details of events for agents organised by:

Association of Accounting Technicians

Association of Chartered Certified Accountants

Association of Tax Technicians

Chartered Institute of Taxation

Institute of Chartered Accountants in England and Wales

You can also use Business Link's event finder to identify training, learning and networking opportunities of interest.

Business Link event finder

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