Evaluation of New Interventions Pilot

An alternative approach to compliance activity Management Summary Evaluation report.

This report evaluates the “new interventions pilots” which were conducted in 2006.

• Management Summary and Evaluation Report (PDF 468K)
• Appendix 2 - Final Quantitative Monitoring Report (PDF 833K)
• Appendix 3 - The Customer Experience of the Re-Engineering Compliance Pilots - Research Study conducted for HMRC (PDF 1.76MB)
• Appendix 4 - Pilot Team Staff Survey (PDF 108K)
• Appendix 5 - Sample letters and help sheets (PDF 697K)