Customer Relations Managers - update

Further to our What’s New entries for 14 February and 21 February where we informed you about the roll out of Customer Relations Managers (CRMs) in Cardiff, Glasgow, Manchester, Newcastle and Liverpool we are now extending the pilot to cover all agents in these areas.

Customer Relations Managers:

For Agents in the Cardiff area
Customer Relations Manager Adrian Jones 02920 326105

For Agents in the Glasgow area
Customer Relations Manager Bob Gilchrist 01355 275897

For Agents in the Manchester area
Customer Relations Manager Christine Hiscox 0161 261 3761

For Agents in the Newcastle area
Customer Relations Manager Peter Gunn 0191 2396431

For Agents in the Liverpool area
Customer Relations Manager Dave Stewart 0151 300 1560

The service is available to all agents in these areas, irrespective of where their clients’ tax records are held.